| • | "Make the Most of Server Consolidation" by Danielle Ruest and Nelson Ruest |
| • | "Achieve Better Control and Manageability" by John Zipperer |
| • | "Creating a Resilient Windows Infrastructure" by Danielle Ruest and Nelson Ruest |
| • | Microsoft Windows Server 2003 Unleashed, 2nd Edition by Rand Morimoto, Kenton Gardinier, Michael Noel, and Omar Droubi |
| • | Microsoft Operations Manager |
| • | NetIQ AppManager |
| • | IBM Tivoli |
| • | Microsoft Windows Update |